Shipping Policy
At Jiacca, we are committed to delivering your orders swiftly and securely. Below is a detailed breakdown of our shipping process, costs, and other important information to ensure full transparency and a smooth shopping experience.
Delivery Times
Orders are typically delivered within 8 to 10 business days. Please note that these delivery times are estimates and may vary based on your location, carrier delays, or other unforeseen circumstances. We will keep you updated on the status of your order through our Order Tracking page.
Shipment and Carriers
Our products are made-to-order from one of our 8 production units worldwide. We select the fastest shipping route to ensure timely delivery to our customers, using trusted carriers such as UPS, USPS, DHL, and FedEx. Tracking details will be provided via email once your product is dispatched, allowing you to track your order and monitor the shipment progress.
Shipping Costs
- Free Standard Shipping: We offer safe and secure free standard shipping on all orders worldwide, with delivery times between 8 to 10 business days, depending on your location.
- Expedited Shipping: For faster delivery, we provide an expedited shipping option for $40. This service typically delivers orders within 3 to 7 business days.
International Shipping
Yes, we offer free international standard shipping. The estimated delivery time for all locations is between 8 to 10 business days. Please note that international customers are responsible for any customs duties, taxes, or additional fees that may be imposed by their local authorities.
Tracking Details
Once your product has been dispatched, we will send you an email with tracking details. This will allow you to monitor the progress of your shipment in real time. You can also visit our Order Tracking page for more updates.
Changing Your Shipping Address
If you believe there is an error with the shipping address provided, please contact us immediately at support@jiacca.com or jiaccajackets@gmail.com. We can modify your shipping address if you notify us within 24 hours of placing your order. Please include your order number when contacting us for faster processing.
Return Shipping
If you need to return a product, please refer to our detailed [Returns & Exchanges Policy for more information. In most cases, customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., receiving a defective or incorrect item).
Payment Methods
We accept MasterCard, Visa, American Express, Discover, and PayPal for all purchases. If you have any questions about our payment methods, please feel free to contact our customer service team.
Contact Us
If you have any additional questions regarding shipping, please contact us at support@jiacca.com or jiaccajackets@gmail.com. We’re available to assist you 24/7.
Important:
To ensure this policy is easily accessible, we recommend placing a “Shipping Policy” link in the footer of your website and in your FAQ section. This ensures full transparency for your customers and complies with Google Merchant’s best practices.
This version consistently refers to 8 to 10 business days throughout. Let me know if you need any other modifications!